Policies
Welcome to 122 Truth Agency (Pte. Ltd.) (the “Website”). By accessing and using this Website, you agree to comply with and be bound by the following disclaimer. If you do not agree with any part of this disclaimer, please do not use our Website.
1. No Warranties
This Website is provided “as is” without any representations or warranties, express or implied. 122 Truth Agency (Pte. Ltd.) makes no representations or warranties in relation to this Website or the information and materials provided on this Website.
Without prejudice to the generality of the foregoing paragraph, 122 Truth Agency (Pte. Ltd.) does not warrant that:
The Website will be constantly available or available at all.
The information on this Website is complete, true, accurate, or non-misleading.
2. Limitations of Liability
122 Truth Agency (Pte. Ltd.) will not be liable to you (whether under the law of contract, the law of torts, or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this Website:
For any indirect, special, or consequential loss.
For any business losses, loss of revenue, income, profits, or anticipated savings.
For any loss or corruption of data or information.
For any loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract, or otherwise.
3. Third-Party Links
This Website may include links to third-party websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
4. Changes to This Disclaimer
122 Truth Agency (Pte. Ltd.) reserves the right to update, amend, or modify this disclaimer at any time without prior notice. Your continued use of the Website after any changes constitutes your acceptance of the revised disclaimer.
5. Governing Law
This disclaimer is governed by and construed in accordance with the laws of Singapore, and any disputes relating to this disclaimer will be subject to the exclusive jurisdiction of the courts of Singapore.
6. Contact Information
If you have any questions about this disclaimer, please contact us at:
Email: [email protected]
Phone: +65 8977 8088
This Privacy Policy (“Policy”) sets out the basis on which 122 Truth Agency (Pte. Ltd.) may collect, use, disclose, or otherwise process personal data of our customers in accordance with the Personal Data Protection Act 2012 (PDPA).
This Policy provides an overview of how your personal data is collected, used, transferred, stored, and accessed. It also explains how we protect your data and make updates to this Policy as required by law.
At 122 Truth Agency (Pte. Ltd.), we take as much pride in safeguarding your personal data as we do in providing our creative, marketing, and consultancy services. We continuously review our adherence to PDPA guidelines and ensure that robust data protection measures are in place.
1. Personal Data
Definition
As used in this Policy:
“Customer” means an individual who (a) has contacted us through any means to find out more about any products or services we provide, or (b) may, or has, entered into a contract with us for the supply of any products or services.
“Personal data” means data, whether true or not, about a customer who can be identified (a) from that data, or (b) from that data and other information which we have or are likely to have access to.
Depending on your interaction with us, examples of personal data we may collect include your name, residential address, email address, phone number, nationality, gender, date of birth, employment details, and payment information.
Other terms used in this Policy shall have the meanings given to them in the PDPA, where applicable.
2. Collection, Use and Disclosure of Personal Data
We generally do not collect your personal data unless it is provided to us voluntarily by you or by a third party authorised by you. Before collecting data, we will notify you of the purpose of collection and obtain your consent, except where otherwise permitted or required by law.
We may collect and use your personal data for any or all of the following purposes:
(a) Performing obligations in connection with our services.
(b) Verifying your identity.
(c) Responding to queries, feedback, or complaints.
(d) Managing your relationship with us.
(e) Processing payment transactions.
(f) Complying with applicable laws, regulations, and requests from authorities.
(g) Transmitting data to third-party providers or regulatory authorities, where necessary.
(h) Providing updates or information about our services and initiatives.
(i) Analysing website traffic and improving user experience through cookies.
We may disclose your personal data:
(a) Where such disclosure is required to perform obligations related to our services.
(b) To third-party service providers who assist us in our operations.
(c) To comply with laws, regulations, or legal requirements.
The purposes listed above may continue to apply even after your relationship with us ends, for a reasonable period thereafter.
3. Withdrawing Your Consent
You may withdraw your consent for the collection, use, and disclosure of your personal data at any time by writing to our Data Protection Officer (DPO) at [email protected].
We will process your request within fourteen (14) business days and inform you of any implications, including how your withdrawal may affect our ability to continue providing services.
Please note that withdrawing consent does not affect our right to retain or process data where required by law.
4. Access and Correction of Personal Data
You may request access to or correction of your personal data by contacting our DPO at [email protected].
A reasonable fee may apply for access requests, which we will inform you of beforehand.
We will respond to your request within seven (7) business days or notify you of the expected timeframe if additional processing time is required.
5. Protection of Personal Data
We have implemented appropriate administrative, physical, and technical measures to safeguard your personal data against unauthorised access, disclosure, modification, or loss. These measures include:
Secure access controls and encryption.
Regular system patching and antivirus updates.
Two-factor authentication (2FA) and strong password policies.
Regular security reviews and vulnerability assessments.
While no online transmission is completely secure, we strive to protect your data and continually enhance our security protocols.
6. Accuracy of Personal Data
We rely on the accuracy of the information you provide. Please inform us of any updates or corrections to your personal data by contacting our DPO.
7. Retention of Personal Data
We retain personal data only as long as necessary for business or legal purposes. Once no longer needed, we will securely delete or anonymise the data.
8. Transfer of Personal Data Outside Singapore
We generally do not transfer personal data outside Singapore. If a transfer is necessary, we will ensure the receiving party provides a level of protection comparable to the PDPA.
9. Effect and Changes to Policy
This Policy supplements any other agreements or consent clauses between you and us.
We may update this Policy from time to time without prior notice. You can refer to the “Last Updated” date below to determine if changes have been made. Continued use of our services indicates your acceptance of such changes.
10. Website and Cookies
Our website, https://www.122truth.com, may contain links to external sites. These sites operate under their own privacy policies, and we encourage you to review them before use.
Our website uses cookies to improve user experience and provide analytics that help us enhance our services.
All content, including text, graphics, and logo, is owned by 122 Truth Agency (Pte. Ltd.) and may not be reproduced or used without our written consent.
Effective Date: 31/10/2025
Last Updated: 31/10/2025
Contact Information:
122 Truth Agency (Pte. Ltd.)
📧 Email: [email protected]
📞 Phone: +65 8977 8088